Smart Operations

Transform your business operations by automating repetitive tasks, streamlining workflows, and reducing manual effort. Our intelligent automation tools handle the mundane so you can focus on growth.

Business experiments available

Conditions apply

Take control of your business processes with intelligent automation that eliminates repetitive manual work. From data entry and document processing to customer follow-ups and appointment scheduling and email communication, your automations will create efficient business workflows.

By leveraging our AI-driven automation suite, you can reclaim your time, reduce costs, and focus on what you do best—growing your business and delighting your customers. Welcome to the future of small business management, where efficiency meets innovation.

SmartAutomation integrates with all your work tools

The typical connections and automations sit within CRM, Communication, Document and order processing.

Business experiments apply in this area.

Many of our business experiments qualify for our FREE 2 month trial, allowing you to review 8 weeks in and STOP or CONTINUE.

“I love Process automation”

"AI Automation helped me get back hours every week - I finally feel like I can focus on growth!"

Kevin Richards

Whitegoods

“Workflow optimisation!"

"I was sceptical at first, but now our follow-ups, bookings, and emails run like clockwork"

Susie Lucas

Online Store Owner

“I love the integration”

"What used to fall through the cracks is now handled automatically - fast, consistent, less stressed"

Declan Rice

Wine Merchant

"I didn't have to learn“

"AI just fit into what we were already doing and made everything smoother, richer and immediate"

Michelle Henry

Flowers R US

Supercharge Your Growth, with SmartAutomation Now!

Transform your business operations by automating repetitive tasks, streamlining workflows, and reducing manual effort. Our intelligent automation tools handle the mundane so you can focus on growth.

Isn’t Implementing AI Costly For Small Businesses?

AI investment can often create substantial returns by enhancing efficiency, amplifying innovation and driving long-term operational costs right down.

It also has benefits of being speedy to develop, implement and measure. Organisations can take advantage of AI’s innate nature to develop small and implement quickly.

How Do I know If AI Will Actually Benefit My Specific Business?

We specialise in business experiments as a quick test to determine specific fit.

The best way to find out is to look at where you’re currently wasting time, losing leads, or repeating the same tasks – those are usually the first signs AI can help.

You don’t need to guess. A quick audit of your day-to-day operations can reveal simple, low-risk areas where AI can take pressure off your team and improve results. Things like automating responses, qualifying leads, or streamlining follow-ups often deliver immediate value.

Every business is different, but if you’re spending too much time on manual work or missing opportunities because things slip through the cracks – AI is likely a smart move.

Isn’t AI Too Complex For My Current Workforce To Handle?

Low solution adoption rates cause many projects to fail, so we treat this extremely carefully. AI tends to remove process steps or integrate seamlessly, making it easier to adopt.

The real key is choosing solutions that fit your business, not ones that overwhelm it.

We implement AI in a way that’s simple, gradual, and focused on solving real problems. We also provide training and support so your team feels confident, not confused.

Think of AI like any other tool: it’s only complex if no one shows you how to use it properly. With the right setup, your team won’t just handle it – they’ll wonder how they worked without it.

Won’t AI Implementation Disrupt My Ongoing Business Operations?

It’s a valid concern – but with the right approach, AI implementation is designed to support your business, not disrupt it.

We use a phased rollout strategy that starts small and builds on what’s already working. That means no major overhauls or downtime. Instead, we identify high-impact, low-risk areas (like repetitive admin tasks or customer response handling) and automate those first.

This creates quick wins, builds team confidence, and frees up time – all while keeping your core operations running smoothly. Most businesses find that AI helps them regain control, not lose it.

How Can AI Improve Customer Satisfaction For My Business?

If you want happier customers, more loyalty, and less strain on your staff then use AI to enhance customer satisfaction by making your service faster, smarter, and more personalised. Here’s how:

Instant responses: AI-powered assistants can handle common questions 24/7, reducing wait times and freeing up your team for more complex issues.
Personalised experiences: AI automations can perform smarter services, making customers feel understood and valued.
Proactive support: AI assistants can inform your organisation of exactly what prospects are asking. This will no longer be hidden or guessed.
Consistent communication: AI ensures every customer gets accurate, on-brand responses — every time.

Can I Trust AI To Make Decisions As Well As Human Experts?

You should not hand over all your decision-making to AI – that’s not what it’s for.

Instead, think of AI as a smart assistant that helps you make better decisions, faster. It gives you access to insights you might miss, crunches data in seconds, and highlights patterns that would take a human days to spot.

You’re still in charge. AI simply gives you the information and options you need to make well-informed calls with more confidence and less guesswork.

Use it to support your expertise – not replace it. That’s when AI becomes a real competitive advantage.

How Soon Can I See A Return On My Investment In AI?

Start small, scale strategically, and you’ll often see positive ROI faster than you expect. In many cases, results start showing up within weeks, not months.

We focus on quick-win areas first: automating repetitive tasks, improving lead handling, or speeding up customer response times. These changes can free up time, reduce costs, increase conversions and satisfy customers almost immediately.

Longer-term returns come from smarter decision-making, better customer experiences, and streamlined operations – all of which compound over time.

Connect and automate your favorite business tools. Our platform works with popular services like email, calendars, CRM systems, and communication tools to create seamless automated workflows.

Frequently Asked Questions

If you cannot find an answer, just drop us a line in the form.

Smart Operations

Connect your across all of your systems

Seamless AI Automation for Business and Communication

Each automation is customised to your specific needs, ensuring seamless integration with your existing tools and processes. The result is a more efficient, scalable operation that reduces errors while increasing productivity.

Watch as hours of manual work transform into smooth, error-free automated sequences that run quietly in the background while you focus on strategic business activities.

Our Task Automation service goes beyond simple automation by creating intelligent workflows that connect different aspects of your business.

Whether it’s automatically following up with leads, processing orders, managing inventory updates, or handling customer support tickets, our system creates seamless connections between your various business tools and platforms.

Our Task Automation service integrates with a wide range of business applications and services you already use. From Gmail and Outlook to Salesforce, HubSpot, Slack, Trello, and dozens more, we ensure your automated workflows can connect across platforms.

This means you can automate complex multi-step processes across different platforms quickly.

Smart Operations